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Privacy Policy

At Alexander Consulting Group ("ACG"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect
a. Personal Information
We collect personal information that you voluntarily provide to us when you interact with our website or services. This may include:

  • Contact Information: Name, email address, phone number, company name, and job title.

  • Financial Information: Billing and payment details necessary to process transactions.

  • Account Information: Username and password if you create an account on our website.

  • Communication Information: Information you provide in emails, forms, or other communications.

b. Non-Personal Information
We automatically collect non-personal information when you visit our website. This may include:

  • Device Information: IP address, browser type, device type, operating system, and other technical information.

  • Usage Data: Pages viewed, time and date of visits, time spent on pages, and referring website addresses.

  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies to enhance your experience on our website.

2. How We Collect Information
We collect information in the following ways:

  • Directly from You: When you fill out forms, create an account, make a purchase, or contact us directly.

  • Automatically: Through cookies and other tracking technologies when you navigate our website.

  • From Third Parties: We may receive information about you from third-party service providers, business partners, or other sources.

3. Why We Collect Your Information
We collect your information for various purposes, including:

  • Providing Services: To deliver the consulting services you request, process transactions, and manage your account.

  • Communication: To respond to your inquiries, send updates, and provide customer support.

  • Marketing: To send you promotional materials, newsletters, and other marketing communications (with your consent where required by law).

  • Improvement: To analyze usage trends, improve our website and services, and develop new features.

  • Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our legal rights.

4. Sharing Your Information with Third Parties
We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies and individuals that provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

  • Business Partners: With your consent, we may share your information with business partners to offer you certain products, services, or promotions.

  • Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information under relevant privacy legislation, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in the United States. These rights may include:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request correction of inaccurate or incomplete information.

  • Deletion: The right to request deletion of your personal information, subject to legal obligations.

  • Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

  • Opt-Out: The right to opt out of receiving marketing communications and to withdraw consent where processing is based on consent.

  • Non-Discrimination: The right to not be discriminated against for exercising any of your rights under privacy laws.

To exercise any of these rights, please contact us at the information provided below. We may need to verify your identity before processing your request.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
8. Minors' Data
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website. For more details on our use of cookies, please refer to our Cookie Policy.
10. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the United States, where privacy laws may not be as protective as those in your jurisdiction.
11. Changes to This Privacy Policy
ACG reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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